We gladly accept returns for store credit or exchanges within 30 days of original purchase. We are unable to offer refunds at this time.

Eligibility

For an item to be eligible for store credit/exchange, it must be sent back in the same condition the customer received the item in, with the tag and tote bag included. Items will not be accepted if they are damaged or sent back in bad condition.

Shipping

Customers will be responsible for the purchase of a shipping label and shipping it back to us.

Approval

Once a return is processed, store credit of equal value will be awarded in the form of a gift card. If you would like, you can contact us and we will gladly help you with an even exchange. Contact us at hello@kmmcollective.com

start a return

To start a return, you can access the Returns and Exchanges Portal through the HELP menu, or this link here Returns and Exchanges